Frequently Asked Questions
Everything you need to know about your Sputnik Footwear journey.
How do I determine my correct shoe size?
We provide a comprehensive size guide on every product page. Since fit can vary between silhouettes, we recommend measuring your foot in centimeters and comparing it to our brand-specific chart for the most accurate fit.
What is your return policy for footwear?
We offer a 30-day return window for all unworn footwear in its original packaging. Please ensure the outsoles are unmarked by trying them on a carpeted surface.
How long does shipping typically take?
Standard shipping usually takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your pair sooner.
Are Sputnik Footwear products made with sustainable materials?
Yes, we are committed to ethical fashion. Many of our collections utilize recycled polymers, organic cotton laces, and chrome-free leathers to reduce our environmental footprint.
Do you offer international shipping?
We currently ship to over 50 countries worldwide. International shipping rates and estimated delivery times are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Affirm.